Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy

Type
Book
Authors
ISBN 10
0071441883 
Category
Unknown  [ Browse Items ]
Publication Year
2005 
Publisher
Pages
261 
Biblio Notes
Notes:
Why customers buy -- What customers think about -- What customers really want -- How customers perceive value and risk -- The cause and effect of business value -- The value of customer relationships -- How customers buy -- The sales process--redefined -- Anatomy of a buying decision -- Reverse-engineering the buying process -- Elevating the buying process -- Accelerating the buying process.  
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